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The Bridgewater Hall is one of Manchester’s most prestigious cultural venues. Every year we host around 300 performances of classical music, rock, pop and other music-related events. The building also provides a stunning location for conferences, events and weddings. The Bridgewater Hall is in the business of creating a complete and positive experience for our customers from the moment they become aware of us to the time they recount the visit to others. Each employee carries the responsibility for maintaining these high standards and in return, we invest in human resources through training, equipment and appraisal.

Without our employees we would not be able to maintain the high standards required and this is clearly specified in our mission and vision statement:

We respect and value the contribution of all our employees and volunteers in achieving our core values. We invest in all of our employees and volunteers to ensure that they have the skills, knowledge and ability to deliver our business plans and sustain a world class customer service. Through our operation of The Bridgewater Hall, we aspire to be recognised as an exemplar of cultural good practice.

In working for us you would be joining an experienced and friendly team who will provide full training and support. A large part of our success is our focus on customer service excellence, and many of our audiences and clients are regular repeat customers for this reason.

Security Officer

The Security Officer will report to the Security Manager; assisting in the operation of the Security Department and team. They will ensure the venue is professionally presented and operated at all times, and that through the department the highest level of security service is delivered to the public, and promoting organisations attending and operating within the facility. The role will also assist in the employment of security staff including, casual and contracted. More Info

How to Apply
To apply, download the SMG Employment Application Form and Diversity Monitoring Form from the links below, and send both completed forms to recruitment@smg-europe.com

Please note incomplete applications will not be considered.

Closing date: Friday 31 May 2019

Casual Security Staff

We are looking for Casual Security Staff to join our team. The successful applicants will ensure the Hall is professionally presented and operated at all times, ensuring that all events are operated securely.

A full job description can be downloaded here.

Rate: £9 per hour

How to Apply
To apply, download the Casual Workers Application Form and Diversity Monitoring Form from the links below, and send both completed forms to recruitment@smg-europe.com

Closing date: on-going recruitment

Casual Food & Beverage Event Workers

From £7.70 per hour

We are currently looking for enthusiastic individuals to join our Food & Beverage team on a casual event-driven basis. Successful applicants are invited to join our casual database, giving them the opportunity to sign up for events based shifts.

Flexible working – choose which shifts you want to work
Shift times typically 6.00pm – 9.30pm (4.00pm – 9.30pm Restaurant); daytime shifts also available

Customer service is at the heart of everything we do and we are looking for a Food & Beverage team that can make a positive contribution to the overall customer experience. We welcome applicants who take pride in their work, have a positive friendly attitude and possess excellent communication skills. Previous experience would be an advantage, particularly waiting on experience.

How to Apply
To apply, download the Casual Workers Application Form and Diversity Monitoring Form from the links below, and send both completed forms to recruitment@smg-europe.com

Please note incomplete applications will not be considered.

Closing date: on-going recruitment

Casual Stewards

We are looking for stewards to join the team at The Bridgewater Hall on a casual/flexible basis. The main purpose of a steward is to interact with visitors to the Hall, ensuring them a comfortable, safe and enjoyable visit. And working with the rest of the team to provide a pleasant environment.

Customer service is at the heart of everything we do and we are looking for individuals that can make a positive contribution to the overall customer experience.

Successful candidates would be able to demonstrate the following:

  • Punctual and reliable
  • Smart personal appearance
  • Able to deal confidently with the general public
  • Excellent communication skills
  • A positive, friendly and professional manner
  • Experience of providing high quality customer service
  • Numerate with good level of mental arithmetic

The role consists primarily of evening and weekend work though daytime shifts are often available.

How to Apply
To apply, download the Casual Workers Application Form and Diversity Monitoring Form from the links below, and send both completed forms to recruitment@smg-europe.com

Please note incomplete applications will not be considered.

Closing date: on-going recruitment

Speculative Applications

There may not be a vacancy that matches your skills and experience at the moment but there may be in the future. Please monitor the current vacancies on the websites of the venues you are interested in and we can consider your application accordingly. We are only able to consider applications made in response to specific roles.

Recruitment Agencies

We do not accept speculative CVs and will not be bound by the terms and conditions or fees. We have a select number of preferred suppliers and there are no plans to review or add to these at this time.

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